Customer Service

At The Silk Road Fair Trade Market we care about you. We want you to love your purchases as much as we do. Please contact us by sending a direct message below, emailing at, or call +1-724-946-8502 anytime.  


Our standard hours of operation are as follows (Eastern Standard Time):


Tues to Sat from 10 to 5

Thursday evening until 6

Please feel free to drop us a line to share your thoughts on the site. We'd love to hear from you.  If we aren't available when you call, please leave us a message and we'll call you back as soon as we can.